Last Updated: January 2026
These Terms of Service (“Terms”) govern your access to and use of the Suavisinc website, products, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms.
If you do not agree to these Terms, you should not access or use the Services.
1. Company Information
Company Name: Suavisinc
Headquarters:
2445 Augustine Dr, Suite 150
Santa Clara, California 95054
United States
2. Scope of Services
Suavisinc provides digital solutions related to customer experience, sales, service, analytics, automation, and AI-driven business optimization. Specific services, deliverables, timelines, and commercial terms are governed by separate written agreements, proposals, or statements of work where applicable.
Website content is provided for general informational purposes and does not constitute a binding offer.
3. Eligibility and Use
You agree that:
- You are using the Services for lawful business or professional purposes
- You have the authority to enter into these Terms on behalf of yourself or your organization
- You will not misuse the Services or access them in violation of applicable laws
You must not attempt to disrupt, interfere with, or gain unauthorized access to the Services or related systems.
4. Intellectual Property Rights
All content on the Suavisinc website, including text, graphics, logos, visuals, software, and proprietary methodologies, is owned by or licensed to Suavisinc and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works without prior written consent from Suavisinc, except where expressly permitted.
5. Client Content and Data
If you provide information, data, or materials to Suavisinc in connection with inquiries or services:
- You represent that you have the right to share such information
- You grant Suavisinc permission to use it solely for service delivery, evaluation, or communication purposes
- Ownership of client data remains with the client, subject to applicable agreements
Detailed data handling obligations are governed by the Privacy Policy and any applicable Data Processing Agreement.
6. Confidentiality
Any non-public information exchanged between you and Suavisinc in connection with services, proposals, or discussions is considered confidential and must not be disclosed without authorization, except as required by law.
7. Third-Party Services and Links
The Services may reference or link to third-party tools, platforms, or websites. Suavisinc is not responsible for the content, availability, or practices of third-party services. Use of third-party services is subject to their respective terms.
8. Disclaimers
The Services and website content are provided on an “as is” and “as available” basis.
Suavisinc makes no warranties, express or implied, including but not limited to warranties of accuracy, reliability, fitness for a particular purpose, or uninterrupted availability. Business outcomes depend on multiple factors beyond Suavisinc’ control.
9. Limitation of Liability
To the maximum extent permitted by law:
- Suavisinc shall not be liable for indirect, incidental, consequential, or special damages
- Total liability arising from use of the Services shall not exceed the amount paid to Suavisinc for the specific service giving rise to the claim, if any
These limitations apply regardless of the legal theory asserted.
10. Indemnification
You agree to indemnify and hold harmless Suavisinc, its officers, employees, and partners from claims, damages, or losses arising from:
- Your misuse of the Services
- Violation of these Terms
- Infringement of third-party rights through information you provide
11. Termination
Suavisinc may suspend or terminate access to the Services at its discretion if these Terms are violated or if continued access poses legal or security risk.
Termination does not affect rights or obligations that by nature should survive termination.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in California, United States.
13. Changes to These Terms
Suavisinc may update these Terms from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of the Services constitutes acceptance of the updated Terms.
14. Contact Information
For questions regarding these Terms, contact:
Email: info@suavisinc.com
2445 Augustine Dr, Suite 150
Santa Clara, California 95054
United States